Frequently Asked Questions

Everything you need to know about working with Sark Associates.

What types of apparel do you manufacture? +
We manufacture a full range of custom apparel including t-shirts, hoodies, sweatshirts, polo shirts, woven shirts, headwear, jackets, shorts, sweatpants, and tote bags. We handle everything from standard blanks with decoration to full cut-and-sew custom garments.
What decoration methods do you offer? +
We offer screen printing, embroidery, direct-to-garment (DTG) printing, heat transfer, sublimation, and all-over printing (AOP). Our team can advise on the best method based on your design, fabric, and order requirements.
Do you work with businesses outside Toronto? +
Absolutely. We serve clients across all of Canada including Toronto, Halifax, Vancouver, Calgary, Montreal, Ottawa, and beyond. All orders are shipped Canada-wide.
How do I get started? +
Simply fill out our Get a Quote form with your project details — product type, approximate quantity, decoration method, and your artwork if you have it. Our team will respond within 24 hours with a detailed, itemized quote.
Can I see samples before placing a full order? +
Yes, we can arrange samples for review before full production. Please mention this when submitting your quote request and our team will discuss the sample process with you.
What file formats do you accept for artwork? +
We prefer vector files (AI, EPS, SVG, PDF) for the best print quality. We also accept high-resolution PNG and TIFF files. Our design team can assist with artwork preparation if needed.
Do you offer custom labelling and packaging? +
Yes, we offer private label manufacturing including custom neck labels, hang tags, and packaging. This is popular with retailers and brands looking to build their own product line.
Are your manufacturing facilities certified? +
Our Bangladesh manufacturing partner, Innovative Knitex Limited, holds multiple international certifications including Fair Wear Foundation, GOTS, Oeko-Tex Standard 100, SEDEX, and is ILO compliant — ensuring ethical and sustainable production.
Do you offer design assistance? +
Yes, our team can help with artwork setup, colour separation for screen printing, and basic logo modifications. For complex design work we recommend working with a dedicated graphic designer, but we will guide you through the process.
Can I order different products in the same order? +
Yes, we regularly fulfill mixed orders that include multiple product types. Just list all the items you need in your quote request and we will provide a combined quote.

Still Have Questions?

Our team is ready to help. Get in touch and we’ll respond within 24 hours.

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